Erratic DSL Connection 01-Jul-2008 2344H

Ping round trip time is now exceeding 400ms. Kindly provide solutions the soonest time possible. My fault ticket with you has been open for more than a month now.

bayanDSL 1.2 mbps plan
BayanTel

Reply from 202.78.97.1: bytes=32 time=473ms TTL=250
Reply from 202.78.97.1: bytes=32 time=438ms TTL=250
Reply from 202.78.97.1: bytes=32 time=229ms TTL=250
Reply from 202.78.97.1: bytes=32 time=627ms TTL=250
Reply from 202.78.97.1: bytes=32 time=403ms TTL=250
Reply from 202.78.97.1: bytes=32 time=291ms TTL=250
Reply from 202.78.97.1: bytes=32 time=355ms TTL=250
Reply from 202.78.97.1: bytes=32 time=27ms TTL=250
Reply from 202.78.97.1: bytes=32 time=147ms TTL=250
Reply from 202.78.97.1: bytes=32 time=250ms TTL=250
Reply from 202.78.97.1: bytes=32 time=408ms TTL=250
Reply from 202.78.97.1: bytes=32 time=385ms TTL=250
Reply from 202.78.97.1: bytes=32 time=518ms TTL=250
Reply from 202.78.97.1: bytes=32 time=365ms TTL=250
Reply from 202.78.97.1: bytes=32 time=435ms TTL=250
Reply from 202.78.97.1: bytes=32 time=548ms TTL=250
Reply from 202.78.97.1: bytes=32 time=477ms TTL=250
Reply from 202.78.97.1: bytes=32 time=408ms TTL=250
Reply from 202.78.97.1: bytes=32 time=595ms TTL=250
Reply from 202.78.97.1: bytes=32 time=345ms TTL=250
Reply from 202.78.97.1: bytes=32 time=453ms TTL=250