Showing posts with label Julie Lutao. Show all posts
Showing posts with label Julie Lutao. Show all posts

Tuesday, September 30, 2008

Direct Phone Lines to BayanDSL Tech Support Unit Heads

BayanDSL Customer Service Numbers You Can Call
CSDIP BayanDSL


If BayanDSL's customer service trunkline just keeps on ringing, you can always call these numbers.

Vincent Dimaculangan
02 4493651
02 4493373

Julie Lutao
02 4493322

Dennis Cruz
02 4493357

Maria Neriza "Ysay" Manuel
02 4972165

Ruben Sison Jr.
02 4493356

Evangeline Esguerra
02 4493328

Mobile Support
0917 8932189

Data and Network Operations Center (DNOC)
02 4493429

Other customer service numbers you can call
02 4493398
02 4493338
02 4493509
02 4493340

They are always here to serve you...









Wednesday, September 10, 2008

Ping Results 11-Sept-08

Dear Julie and Erwin,

Here are the screenshots of ping and tracert results from various websites that I frequently visit.

BayanDSL

It's only now that they did a follow-up on my 27-Aug-08 email request. I have a new blogsite. It's called http://bayandsl.multiply.com/ WAHAHAHAHAHA Taken na kasi 'yung http://bayandsl.blogspot.com/ eh ;p















Oh! Who was that?!?!?!

Wednesday, August 27, 2008

Re: Buffering in Youtube

Dear Julie Lutao,

I'm speaking to one of your TSRs (Chris Palad) right now to check on updates. You made another mistake in your report/memo re: IP addresses. As far as I can recall, i've repeatedly told you that 121.97... is a bad IP address. This IP address blocks my access to a range of websites that I browse on a regular basis. I used to get this IP address prior to the month of August (prior to 08 Aug 2008 to be specific).

As of the moment, i'm consistently getting 121.96... and i've also been consistently experiencing problems with websites with flash or java apps. Prior to 121.96... I used to get a range of IP addresses (121.97... included) of which I didn't note down since connectivity was good. One of the points we've discussed last night is the relationship of the IP address and my current web access concern.

Please see to it that your report/memo in my fault ticket be corrected. Thanks.

Ano ba!?!?! Nakikinig ba talaga kayo sa mga customers pag kausap nyo sila? Damn!