Five Days Later...

Five days have passed and i'm not getting ANY reply from bayan customer support

It has been five days since my last email. I haven't recieved any reply yet and i'm still getting a high latency. Please see to it that this be addressed the soonest time possible.

The fault ticket has been open for MORE THAN two months now.

Ping results are still bad... darn!!!

Reply from 202.78.97.1: bytes=32 time=1373ms TTL=250
Reply from 202.78.97.1: bytes=32 time=735ms TTL=250
Reply from 202.78.97.1: bytes=32 time=1143ms TTL=250
Reply from 202.78.97.1: bytes=32 time=1163ms TTL=250
Reply from 202.78.97.1: bytes=32 time=775ms TTL=250
Reply from 202.78.97.1: bytes=32 time=1189ms TTL=250
Reply from 202.78.97.1: bytes=32 time=357ms TTL=250
Reply from 202.78.97.1: bytes=32 time=1036ms TTL=250
Reply from 202.78.97.1: bytes=32 time=639ms TTL=250
Reply from 202.78.97.1: bytes=32 time=1311ms TTL=250
Reply from 202.78.97.1: bytes=32 time=771ms TTL=250
Reply from 202.78.97.1: bytes=32 time=882ms TTL=250
Reply from 202.78.97.1: bytes=32 time=846ms TTL=250
Reply from 202.78.97.1: bytes=32 time=1090ms TTL=250
Reply from 202.78.97.1: bytes=32 time=433ms TTL=250
Reply from 202.78.97.1: bytes=32 time=1096ms TTL=250
Reply from 202.78.97.1: bytes=32 time=425ms TTL=250
Reply from 202.78.97.1: bytes=32 time=552ms TTL=250
Reply from 202.78.97.1: bytes=32 time=817ms TTL=250
Reply from 202.78.97.1: bytes=32 time=329ms TTL=250
Reply from 202.78.97.1: bytes=32 time=807ms TTL=250
Reply from 202.78.97.1: bytes=32 time=176ms TTL=250
Reply from 202.78.97.1: bytes=32 time=624ms TTL=250
Reply from 202.78.97.1: bytes=32 time=826ms TTL=250
Reply from 202.78.97.1: bytes=32 time=507ms TTL=250
Reply from 202.78.97.1: bytes=32 time=640ms TTL=250
Reply from 202.78.97.1: bytes=32 time=624ms TTL=250
Reply from 202.78.97.1: bytes=32 time=20ms TTL=250
Reply from 202.78.97.1: bytes=32 time=252ms TTL=250
Reply from 202.78.97.1: bytes=32 time=59ms TTL=250
Reply from 202.78.97.1: bytes=32 time=332ms TTL=250
Reply from 202.78.97.1: bytes=32 time=276ms TTL=250
Reply from 202.78.97.1: bytes=32 time=662ms TTL=250
Reply from 202.78.97.1: bytes=32 time=766ms TTL=250
Reply from 202.78.97.1: bytes=32 time=944ms TTL=250
Reply from 202.78.97.1: bytes=32 time=448ms TTL=250
Reply from 202.78.97.1: bytes=32 time=1028ms TTL=250
Reply from 202.78.97.1: bytes=32 time=659ms TTL=250
Reply from 202.78.97.1: bytes=32 time=399ms TTL=250
Reply from 202.78.97.1: bytes=32 time=1013ms TTL=250
Reply from 202.78.97.1: bytes=32 time=455ms TTL=250
Reply from 202.78.97.1: bytes=32 time=896ms TTL=250
Reply from 202.78.97.1: bytes=32 time=420ms TTL=250
Reply from 202.78.97.1: bytes=32 time=307ms TTL=250
Reply from 202.78.97.1: bytes=32 time=770ms TTL=250
Reply from 202.78.97.1: bytes=32 time=37ms TTL=250
Reply from 202.78.97.1: bytes=32 time=650ms TTL=250
Reply from 202.78.97.1: bytes=32 time=23ms TTL=250
Reply from 202.78.97.1: bytes=32 time=209ms TTL=250
Reply from 202.78.97.1: bytes=32 time=821ms TTL=250
Reply from 202.78.97.1: bytes=32 time=497ms TTL=250
Reply from 202.78.97.1: bytes=32 time=1477ms TTL=250
Reply from 202.78.97.1: bytes=32 time=1083ms TTL=250
Reply from 202.78.97.1: bytes=32 time=249ms TTL=250
Reply from 202.78.97.1: bytes=32 time=1722ms TTL=250
Reply from 202.78.97.1: bytes=32 time=854ms TTL=250