High Latency BayanDSL

My email exchange with CSDIP regarding high latency of my internet connection. I've been getting a rountrip time exceeding 2000ms! HIGH SCORE again for me!

Me (Sep 18):

I'm getting latency exceeding 2000ms. Kindly do something about this. Thank you.

BayanDSL CSDIP (Sep 18):

As per update from our Data Network Team, the IP on the test results given awhile ago is with the same block as one of our DNS servers and is restricted for PING.

As part of our basic isolation, may we request again screenshots of ping and trace route to www.yahoo.com. Together with the IP obtained.

Cristina M. Gulapa
Customer Support for Data & IP Services

Me (Sep 19):

Kindly retrieve all these 14 emails from me to CSDIP for your reference. I've been using 202.78.97.1 since June 18, 2008 and nobody from CSDIP or DNOC bothered to correct (if this was an error). Most of these email were even acknowledged by your unit heads and TSRs.

BayanDSL CSDIP (Sep 19):

This is to acknowledge that we have already received your e-mail. As on our conversation earlier ago, this will be forwarded to our concern group for their assistance.

Best Regards,

Maple Veridiano
TSR, Customer Support for Data & IP Services Customer Care Division

Me (Sep 20):

I'm still getting latency exceeding 2000ms. Kindly do something about this. Thank you.

BayanDSL CSDIP (Sep 20):

Internet traffic is typical in this link. You may try to do the test again or conduct the test results from any websites.

Thank you.

Cristina M. Gulapa
Customer Support for Data & IP Services

Me (Sep 20):

Same goes for http://www.yahoo.com/, but i guess you would reason out that this is an "international website"

BayanDSL CSDIP (Sep 20):

This is to acknowledge your e-mail. Your test result already forwarded to our data network for checking.

Thank You,

Roxanne C. Lee
Customer Support for Data and IP Services











Learn more about latency and networking: http://compnetworking.about.com/od/speedtests/a/network_latency.htm